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I have used this plate chiller for 2 batches now. Since I wanted to be able to use this chiller without a pump, prior to first use I redesigned my brew pot stand so that I could have a 20" drop from the pot to the chiller. I can drain & cool 4 gallons of wort in about 8 minutes (cooling to ~75F). It does use a lot of water in those ~8 minutes but I expected that at full glow from a water hose. No issues with sanitizing it. I find it easier to clean & sanitize than my previous counter-flow chiller.