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I sent the chips back for a refund. The missing item is a must for my current fermenting brew. If I am not able to get it. I am not happy buying for $10 in product with $15 shipping. They refunded the missing item but still had to pay for the shipping. Buying Chips for 5 99 and paying shipping that cost 3 times. So I asked for a refund, fast on the return label but still waiting for my mo ey to be sent back to me.