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I bought this on order #18-506536. Approximately 1.5 years ago. I have emailed the owner of the company (BC Products, Inc) and asked for support on the statement from their website: "Lifetime Warranty assures the homebrewer that this will be the only grain mill they will ever purchase". I got back unconcerned emails directing me to change the set screws that hold the rollers in place. I have done this twice with no results. The mill will not hold a gap for more than a few pounds of grain and it binds when attached firmly to a milling table. Company owner will not replace the item despite the fact that I have my paid receipt. Do not Buy.
Barley Crusher works great. Had different grain crusher I bought off E=Bay and it was junk.
Hi purchased this crusher and I initially had some problems, I sent it back and they return it after adjustment. Solid machine, it works great and a very good service.
I've had this one now for almost eight years and used it on around 250 5 gal batches. As someone else mentioned the rubber band broke pretty early on, but it doesn't really make any difference, I'm not sure why it was there in the first place. It has worked like a champ. I use it with a drill and other than I probably should have gotten the bigger hopper, no issues at all. I did have an issue that people should keep in mind (it wasn't the crushers fault). There was a small pebble in one sack of grain. If the crusher starts acting weird and making grinding noises that may be your problem. Once I dumped the grain out and found the pebble all was OK again. There was a small nick on one roller but it hasn't been an issue.
I recently changed homebrew stores and have been milling my grains at the store. One of the mills at the store wasn't giving the best crush and I saw a drop in efficiency, from high 70's low 80's to 50's 60's... Unfortunately, it took a couple of brewdays to figure this out, fortunately there was a sale on grain mills when i did. First brewday with this mill yeilded 86% efficiency with about a .35 crush (opposed to the .39 crush stated in the directions). Drill milled the grains fine, just don't go all the way with the trigger and mind what direction the drill will rotate once you hit some resistance.